How Andrew’s Driving School Protects Your Data

Name: Andrew's Driving School
Price range: $$$

Andrew’s Driving School Privacy Policy

(A trading name of Marcus Andrews UK Ltd)

This Privacy Policy explains how Andrew’s Driving School, operated by Marcus Andrews UK Ltd, collects, uses, stores and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

Company Details

Marcus Andrews UK Ltd
Registered Address: 98c Bowen Court, St Asaph Business Park, St Asaph, LL17 0JE
Company No. 12096846

Data Controller:
Marcus Andrews UK Ltd
Email: Data@andrewsdriving.com
Phone: 01745 346892

Business Model Notice:
Marcus Andrews UK Ltd operates as a franchise business. We provide marketing, administration, booking management and pupil-allocation services for self-employed franchised driving instructors who operate independently. Instructors are not employees of Marcus Andrews UK Ltd.

1. Information We Collect

During normal business operations, we may collect:

Your name, address, telephone number and email address
Information provided via phone calls, emails, messages or website forms
Driving licence details (where required for booking driving tests)
Payment information when paying the company directly
Lesson booking details and communications
Information required to book theory or practical driving tests on your behalf

We only collect information that is necessary to provide our services.

2. How We Use Your Data

We use your personal data to:

Provide marketing and administrative services connected to driving lessons
Allocate you to one of our self-employed franchised instructors
Allow instructors to contact you directly to arrange lessons
Take payments for services where you pay the company
Book theory and practical driving tests on your behalf
Communicate with you about lessons, payments, cancellations or tests
Operate, improve and administer our website, booking systems and social media
Display test-pass photos only with your explicit consent

Important:
Your payment details are not shared with instructors unless you choose to pay them directly.

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

Contract: To provide lesson-related services and allocate an instructor
Legitimate Interests: To run and manage our franchise business and assist instructors
Consent: For optional activities such as sharing pass photos
Legal Obligation: For record-keeping and compliance requirements

Consent can be withdrawn at any time.

4. Sharing Your Data

We may share your personal data with:

The self-employed franchised instructor you are allocated to (name, contact details, lesson requirements)
DVSA when booking tests on your behalf
Third-party services we use for business operations (e.g. email, website hosting, SMS systems)
Social media platforms or review sites only if you choose to post or submit content

We never sell your personal data and never share your information with unrelated third parties unless required by law.

Self-Employed Instructor Notice:
Franchised instructors operate independently as data processors for pupil communications and lesson delivery. They are required to handle your data in line with GDPR.

5. Storing & Protecting Your Data

We protect your data using:

Password-protected systems
Encrypted devices where applicable
Secure payment methods
Restricted access for authorised staff and franchised instructors only

All data is stored securely in accordance with UK GDPR.

6. Cookies (Website Use)

Our website may use cookies to improve browsing and analyse website performance. You can disable cookies through your browser settings.

7. User-Submitted Data

If you post reviews, comments or photos on our website or social media, this information may be publicly visible.
We use publicly posted content to promote or manage our business.

8. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data where legally allowed
Restrict or object to certain processing
Withdraw consent at any time
Request details about how your data is used

You can request your data by submitting a Subject Access Request.

9. Data Retention

We keep your data only as long as necessary to provide our services and meet legal requirements.
We generally retain data for up to six years, unless law requires a different period.

10. Complaints

If you have concerns about how your data is handled, please contact us.

You also have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk

Contact Us

Marcus Andrews UK Ltd
Email: Data@andrewsdriving.com
Phone: 01745 346892

Registered Company No. 12096846.